Complaints Policy

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Our Complaints Policy

We always endeavor to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of work, please inspect to ensure everything has been carried out to our usual high standards.  In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Either call us on 0118 976 1000 or email us at office@arborfieldtreecare.com or write to us at:

Arborfield Tree Care
2 Woodlands
School Road, Arborfield
RG2 9NY

office@arborfieldtreecare.com

Local & Family Run, Since 1997

Arborfield Tree Care is a local, independent family business, providing a customer-focused service.

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Fully Insured Arborist Services

At Arborfield, we are fully insured for a wide range of projects, allowing you to use our services with confidence.

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Industry-Leading Workmanship

At Arborfield, we pride ourselves on delivering an exceptional service to all customers, working to BS3998.

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Fully Qualified Tree Surgeons

All our staff are fully qualified and have many years’ experience in all aspects of tree felling and removals.

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HERE TO HELP IN YOUR AREA

Here at Arborfield Tree Care, we can provide a complete range of arborist services to suit your needs! Whether you're looking for professional tree surgery, hedge maintenance or any kind of garden service, we are here to help. Our local team has many years' experience and access to industry-leading equipment. Whether you're looking for domestic, commercial, industrial or forestry services, our experienced team are just a phonecall away!

For more information on any of our local services, don't hesitate to call our experienced team today on 0800 074 1886 or 0118 976 1000. If you prefer, you can also use our simple online contact form and we'll get back to you as soon as possible!